Account Director

Roseville, California, United States Full-time


Account Director


Job Title:    Account Director

Department:        Client Services

FSLA Status:        Exempt

Reports To:


The Account Director is responsible for planning, coordinating and directing accounts and advertising/PR campaigns by performing the following duties personally or by coordinating with their account team. The Account Director is seasoned enough to run an account from a strategic standpoint on their own. In additional, Account Directors are expected to manage, set goals and inspire growth within their account team. They are also expected to generate new business opportunities both within their existing and new accounts. Their primary focus is client service and managing their team.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Confers with client, utilizing product/produce knowledge and research to determine advertising goals and budgets.
  • Uses market research information to evaluate, adjust and redirect campaign.
  • Negotiates proposal and budget with client, making modifications as necessary and arranging for contract signing.
  • Submits campaign proposals, suggested concepts, and estimated budgets to corporate management for approval, making modifications if necessary.
  • Coordinates activities with client services team in order to carry out approved campaign within budget and time limitations.
  • Maintains confidentiality while working closely with client regarding all aspects of campaign and budgets.
  • Serves as liaison between corporate management and the client services, creative and traffic teams.
  • Understands and uses market research and media information to evaluate, adjust and redirect campaign.
  • Builds and nurtures productive business relationships both with clients and staff.
  • Facilitates creative sessions as necessary. Approves creative briefs.
  • Effectively presents, pitches, and defends all agency work/proposal to clients; supports other client services team members in these functions.
  • Keeps apprised of clients’ brands/products/services/marketing developments.
  • Creates a strong working relationship with key contacts. Attends all meetings as requested by client.
  • Prepares proposals, marketing/media/public relations plans.
  • Regularly checks for and immediately responds to all client communication including emails, messages, phone calls, faxes, etc.
  • Assists in review of Hot Sheets, client billing; codes invoices and tracks billable time on a daily basis.
  • Participates in development of new business for agency.
  • Other duties as assigned.

Supervisory Responsibilities:

Manage two or more employees in the Client Services Department. Is responsible for the overall direction, coordination, and evaluation of their team members. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include planning, assigning, and directing work; mentoring and goal setting; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree from four-year college or university; 6 years’ related experience and/or training; or equivalent combination of education and experience. 

Equal Opportunity Employer


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